Frequently Asked Questions:

1. What is GX4 Hi-Speed Internet Access (GlobalNet Web Accelerator)?
2. What gets accelerated?
3. How does GX4 (GlobalNet Web Accelerator) work?
4. Why do I need GX4 Hi-Speed Internet Access (GlobalNet Web Accelerator)?
5. Will GX4 (GlobalNet Web Accelerator) work on my computer?
6. Will GX4 (GlobalNet Web Accelerator) speed up everything I do on the Web?
7. How fast is GX4 (GlobalNet Web Accelerator)?
8. How reliable is GX4 (GlobalNet Web Accelerator)?
9. What other features does GX4 (GlobalNet Web Accelerator) include?
10. How does GX4 Hi-Speed (GlobalNet Web Accelerator) differ from Standard Dial-Up?
11. How much does GX4 (GlobalNet Web Accelerator) cost? How do I get it?

1. What is GX4 Hi-Speed Internet Access (GlobalNet Web Accelerator)?

The GX4 is the latest version of GlobalNet's Web Accelerator software, allowing for the fastest dial-up surfing speeds to date. GlobalNet Web Accelerator is a program that accelerates your Web surfing experience using your existing phone jack and modem. The GX4 GlobalNet Web Accelerator requires NO additional equipment and NO waiting! It is the high-speed surfing solution with the convenience of dial-up.

The GX4 (GlobalNet Web Accelerator) also includes a Pop-Up Blocker. Surf the Web even faster without the hassle of downloading pop-up ads. Plus with built-in Privacy Management for Windows you can easily delete Temporary Internet Files, cookies, and History entries.

Back To Top

2. What gets accelerated?

What is accelerated Web pages - HTML markup, XML, JavaScript and style sheets Graphics including JPEG and GIF images and Flash content Text E-mail and attachments including POP3, IMAP** and Email on the Web FTP**

What is not accelerated File downloads such as music files Streaming video or audio media Secure pages, such as those used for online banking and credit card forms

** NEW feature with the GX4 (GlobalNet Web Accelerator software version 4.0.127 or later)

Back To Top

3. How does the GX4 (GlobalNet Web Accelerator) work?

Data Compression and Image Optimization - Before the text and graphics that make up Web pages get sent to you over your phone line, The GX4 (GlobalNet Web Accelerator) compresses them using a proprietary technology. Less data is sent so your surfing experience is that much faster!

Memory Enhancement - The GX4 (GlobalNet Web Accelerator) uses caching technology to store elements of frequently visited Web sites so they load faster on future visits. So in addition to an immediate boost, your surfing will get even faster as you continue to use GlobalNet Web Accelerator.

Continuous Optimization - The GX4 (GlobalNet Web Accelerator) continuously optimizes the communication between your system's modem and our network while you are online. That means that is always working to shorten the amount of time it takes to connect you to the sites you visit.

Pop-Up Blocking -The GX4 (GlobalNet Web Accelerator) features a pop-up blocker, which means that you no longer have to wait for annoying pop-up ads to load.

Back To Top

4. Why do I need GX4 Hi-Speed Internet Access (GlobalNet Web Accelerator)?

It's fast - With the GX4 GlobalNet Web Accelerator you will be able to load Web pages and E-mail faster.

It's easy - All you need is your existing phone jack and modem. Start enjoying Accelerated Web surfing today with NO additional equipment required. Software is quick to download and easy to set up.

It's only $5.00 more per month - GX4 (GlobalNet Web Accelerator) is available with most of our services including our limited, unlimited, and yearly dial-up service, and ISDN service. Browse the Web faster for just a fraction of the price of most DSL or cable offerings.

It's the high-speed surfing solution with the convenience of dial-up for people who want:

· A low-cost alternative to costly DSL or cable services

· Faster web-browsing using a dial-up connection

· A faster Internet experience in areas where DSL or cable is not available

Back To Top

5. Will the GX4 (GlobalNet Web Accelerator) work on my computer?

To use the GX4 (GlobalNet Web Accelerator), you must have a computer with Windows 95 or later and Microsoft Internet Explorer 5.1 or later, OR Mac OS 10.2 or later. Windows 95 users must have Windows 95 Service Pack 2 installed. While the GlobalNet Web Accelerator is available for both Windows and Mac platforms, at present the GX4 version is only available for Windows.

To get the best results, we recommend that Windows users have at least a 200MHz Pentium III processor with 128MB of RAM and 20MB of available disk space. Microsoft Internet Explorer 6.0 or later is also strongly recommended. Below are the minimum system requirements for Windows and Macintosh.

	Windows Requirements	Macintosh OS X Requirements
Computer Processor	200 MHz Pentium processor	333 MHz PowerPC G3 processor
Memory	64 MB of RAM	128 MB of RAM
Operating System	Windows 95 with SP2, 98, 98 SE, ME, 2000, XP	OS 10.2 or later
Modem	28.8k modem	28.8k modem
Free Disk Space	5 MB of free disk space	6 MB of free disk space
Browser	Web browser with Proxy support (i.e. Internet Explorer, Netscape, Mozilla Firefox)	Web browser with Proxy support (i.e. Safari, Internet Explorer, Netscape, Mozilla Firefox)

If you have any other questions related to GX4 (GlobalNet Web Accelerator), please contact us at 1-800-809-6665.

Back To Top

6. Will GX4 (GlobalNet Web Accelerator) speed up everything I do on the Web?

The GX4 accelerates text and graphics on Web pages. With GlobalNet Web Accelerator you will notice a significantly faster experience when you visit Web sites, read your E-mail, and perform many other Web-based activities. The GX4 does not currently accelerate file downloads such as music files or streaming media.

Back To Top

7. How fast is GX4 (GlobalNet Web Accelerator)?

The GX4 uses caching and compression technology to achieve broadband-like surfing speeds. The level of compression -- relative to image quality that you set in the GX4 software -- will effect the rate of acceleration. At any level you will see a savings in the amount of data downloaded which translates to less time spent waiting for Web pages to load and a faster overall Internet experience.

Back To Top

8. How reliable is GX4 (GlobalNet Web Accelerator)?

The GX4 software is small in size and takes up very little of your computer's resources while offering considerable gains in browsing speed. It is compatible with Windows and Macintosh operating systems, and all the leading web browsers including Internet Explorer, Netscape, Mozilla, and Safari.

GlobalNet has tens of thousands of access numbers nationwide, making it easy for you to get and stay online, with fewer busy signals and disconnects. To check what access numbers are available in your area, click here.

Back To Top

9. What other features does GX4 (GlobalNet Web Accelerator) include?

In addition to faster Web surfing and a built-in Pop-Up Blocker, the GX4 offers Privacy Management for Windows operating systems which allows for one-click deletion of Temporary Internet Files, cookies and History entries. A convenient toolbar for Internet Explorer for Windows is also included with the GX4 for even easier access to settings and features.

Back To Top

10. How does GX4 Hi-Speed (GlobalNet Web Accelerator) differ from Standard Dial-Up?

The GX4 software uses compression so that smaller chunks of data are sent to your computer which take less time to download. The GX4 also connects you to a special server that stores elements of the web sites you visit frequently so that you do not have to re-download them every time you visit the site.

GX4 is the latest version of the GlobalNet Web Accelerator software and includes updates to the Accelerator engine for even faster browsing and added features including IMAP and FTP acceleration as well as Privacy Management.

Back To Top

11. How much does GX4 (GlobalNet Web Accelerator) cost? How do I get it?

The GX4 is only $5.00 more per month. To sign up now, simply contact us at 1(800) 809-6665.

Back To Top